Returns & Exchanges
We appreciate your business and would like to make returning products as stress free as possible. We offer a full refund of the merchandise sale price within the first 30 days of your purchase. We encourage our customers to inspect products within the first two weeks of purchase.
WHAT QUALIFIES AS A RETURN
If you are not satisfied with your purchase, it is eligible for return. Items should be unwashed and unworn with tags still attached for a full refund of the purchase price. Refunds will be applied to the original method of payment upon receipt of all items and confirmation of like new condition.
EXCHANGES
Exchanges will be accepted only if the product is defective or damaged. Exchanges do not need to be returned. To initiate an exchange please take a snapshot of the defective product and attach the photo/s via the initiate exchange button below. Please describe the issue with the product in the body of the email.
SHIPPING
When returning a product, customers are responsible for the cost of return shipping. Please pack items securely for transport and address the shipping label as follows:
North Adams Company, LLC
51 Davids Hill Rd.
Woodbury, CT 06798
